Frequently Asked Questions
I haven’t received a password reset email
If you sent yourself the email but never received it:
Check your Spam and Promotions folders (and any email filters you’ve set up) to make sure the message isn’t being directed away from your email inbox.
If you cannot find the password reset email after checking your spam folder, try adding the following email addresses to your email contact list and send yourself a password reset email again afterward:
How do I cancel my account?
How do I login?
You can log-in here.
If I can’t find a celebrity in your database, can you find the contact info for them?
Yes, when you become a member you get unlimited requests. So if you don’t find a celebrity in our database, we will find the contact information for them free of charge! You can submit info requests by using this link: Submit Info Request.
Celebrity Representative Section
How do I update my information?
You can update your information by sending us a pdf with your updated info, or you can contact us at email@example.com, and let us know in the text of the email what you would like updated.
How can I add my clients?
You can add your clients to Booking Agent Info by sending your roster in text, or by pdf. You can submit the information along with the contact information that you want added to firstname.lastname@example.org
Note: At this time, we only accept clients that you represent exclusively
What is the 7 Day Money Back Guarantee?
Our 7 day money back guarantee applies if you are unhappy with our service, and cancel within 7 days. We ask that you also provide us with feedback on what you were unhappy with.
How do I become a member?
You can sign-up to become a member by clicking here.
What is included in a membership?
- Access to our Database – Get access to the contact information for thousands of celebrity contacts. Quick access to celebrity managers, booking agents, and publicists.
- Reviews of Celebrities – Read about the experiences that other people have had in working with particular celebrities, agents, or managers. You can only find this here!
- Frequent Updates – Our database is updated daily, just to make sure that the information is accurate.
- Free Requests – If you can’t find a celebrity in our database, we will research and find the celebrity’s contact information for you for free!
- Outstanding Customer Service- We value our clients, and we understand how important customer service is to them. Our customer service reps are available by e-mail 24 hours a day, 7 days a week. Our reps typically respond back to your questions within an hour.
- 7 Day Money Back Guarantee – We want you to be satisfied with our database. If you have any issues with our service within the first 7 days, we will refund you 100% of your money.
Where do you get your information?
We get our information from industry contacts, partnerships, online research, publications, and from the celebrities representatives.
Is the contact information accurate?
Yes, we pride ourselves on having the most accurate information available online. There are report error buttons on every profile, so if you find something that is inaccurate then you can easily report it, and we work diligently to correct the information.
How much does Bookingagentinfo.com cost?
It is free to create an account on Bookingagentinfo.com. With a free account, you can post on our forums and download guides and tips.
If you want to access more features, such as our contacts, reviews, templates, and other features you would need to get a monthly, or annual membership. Our monthly plan is $35/mo, and our annual plan is $180/yr. You can cancel at anytime. There are no commitments and no contracts.
Who is Bookingagentinfo.com for?
Bookingagentinfo.com is for anybody that is looking to work with celebrities in any capacity. Our service is used by thousands of concert promoters, brands, songwriters, movie producers, entrepreneurs, photographers, nonprofits, journalists, and record labels to get in touch with celebrities.
What kind of information do you provide?
We provide direct email addresses, mailing addresses, and phone numbers for the official booking agents, managers, and publicists of celebrities worldwide.
What is Bookingagentinfo.com?
Bookingagentinfo.com provides accurate contact information for the official agents, managers, and publicists of celebrities worldwide. You can search or browse through our database, and find out who represents specific celebrities.
Payments and Billing
I’d like to request an invoice
Booking Agent Info provides a link to printable receipts for all charges for your account.
To access your receipts on a laptop or a desktop computer, go to your account dashboard here: Account Info. Then click on the “View Receipt” link for the month of the invoice that you want to download.
I was charged more than expected
We offer monthly and annual subscriptions to Booking Agent Info. Our billing is recurring until cancelled.
Monthly Subscription — $35.00 USD/month
Annual Subscription — $15/month (billed as one payment of $180 USD per year)
Note: Plans of more than one month are billed as one payment.
Payments made in your local currency will be converted to USD at the current exchange rate at the time of purchase.
My payment doesn’t go through
If you were shown an error while we attempted to process your credit card, please double-check your payment information and try again.
Only your bank or credit card issuer can confirm the specific reason. Here are a few of the most common ones:
- Incorrect credit card number or expiration date
- Insufficient funds
- Some banks will reject charges based on location; online international payments should be enabled
- Some banks will reject charges based on their own fraud rules
Why was I charged again?
The good news is that we’re here to help, so you can contact us using this button if you have any further questions. You can also cancel your subscription to prevent future billing from your account dashboard here: Account Info.